Continuous support and rapid and targeted assistance

For FPM the after-sales phase is as important as the production phase. When the mould leaves the company and is installed on the customer's machinery, FPM ensures a constant presence to assist the customer at every stage of the work, from assembly on the machines to maintenance. FPM's after-sales support service for industrial moulds has specialised and skilled staff on hand to resolve any problems customers may have. FPM's after-sales support service is set up to provide quick feedback, so that the customer's production lines do not stop and do not result in financial loses for the customer. Complete customer satisfaction is the element that moulds every single FPM service.